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Privacy Policy

1. Introduction
Welcome to Optimize IT (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.optimize-it.us/ (the “Site”), and when you engage with our services (outsourcing advisory, partner-matching, evaluations, etc.). By accessing or using our Site, you agree to the collection, use, disclosure and procedures described in this policy.

2. Information We Collect
We may collect information about you in a variety of ways. This includes:

  • Personal Data: Information you provide directly when you fill out forms on the Site (for example, your name, company, email address, phone number, role/title, region, and any additional information you choose to provide).

  • Derivative Data: Information our servers automatically collect whenever you access the Site, such as your IP address, browser type, operating system, access times, referring website address, device identifiers.

  • Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help manage and enhance your experience, to understand how you use the Site, and to customize content and offers.

  • Third-Party Data: We may obtain information about you from third parties (for example, social networks if you permit linking or via our marketing partners).

  • Usage Data: We may collect information related to your interactions with the Site, such as pages viewed, link clicks, and other actions you take.

3. How We Use Your Information
We use the information we collect in the following ways:

  • To operate and maintain the Site and our services.

  • To improve, personalize, and expand our Site and services.

  • To understand and analyze how you use our Site and what products and services are most relevant to you.

  • To communicate with you, either directly or through one of our partners, including for service updates, marketing and promotional purposes, and for other information.

  • To send you emails (e.g., newsletters, service alerts, offers).

  • To find and prevent fraud, abuse or misuse of the Site, our services, or our clients.

  • To comply with legal obligations.

4. Disclosure of Your Information
We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, contractors or agents who perform tasks on our behalf (e.g., hosting, email dissemination, analytics, marketing) and who agree to keep such information confidential.

  • With Business Partners: In the context of our outsourcing and partner-matching services, we may share your information with potential outsourcing providers, when you give us permission or when it’s part of the services you request.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., regulatory bodies, law enforcement).

  • Business Transfers: If we are involved in a merger, acquisition, sale of assets or financing, your information may be transferred.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information. Cookies help us to:

  • Recognize you when you return to the Site.

  • Track usage patterns and preferences.

  • Deliver content and marketing relevant to you.

You can control cookies through your browser settings. However, if you disable cookies, some features of the Site may not work as intended.

6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration or destruction. However, no transmission of data over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Retention of Your Information
We will retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law (e.g., to comply with legal obligations, resolve disputes, enforce agreements).

8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:

  • The right to access the personal data we hold about you.

  • The right to request correction or deletion of your personal data.

  • The right to object to or restrict the processing of your personal data.

  • The right to request portability of your personal data.

  • The right to withdraw consent at any time where we rely on your consent to process your information.

  • The right to opt out of marketing communications.

If you wish to exercise any of these rights, please contact us via the “Contact Us” page on our Site. We will respond to your request in accordance with applicable law.

9. International Transfers
Your information may be transferred to — and maintained on — servers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those in your jurisdiction. By providing your information, you consent to this transfer.

10. Children’s Privacy
The Site is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe we have collected such information, please contact us, and we will take steps to delete it.

11. Third-Party Links
The Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy statements of each site you visit.

12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this page periodically for any changes.

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Accessibility Statement for Optimize IT Services
Last updated: November 2025

Optimize IT Services is committed to ensuring digital accessibility for people with disabilities. We are actively working to continually improve the user experience and accessibility of our website at https://www.optimizeitservices.com.

Measures to support accessibility
We take the following measures to ensure accessibility of the website:

  • Conducting regular accessibility audits and reviews.

  • Following recognized standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 AA as our target.

  • Providing training for our team on accessibility best practices.

  • Using semantic markup and alt text for images, ensuring keyboard navigation support, and providing sufficient contrast for text.

  • Testing with assistive technologies (e.g., screen readers, keyboard-only navigation) to identify and fix issues.

Status of compliance
While we are committed to meeting the WCAG 2.1 AA standard, some pages or features may not yet fully conform. We are actively prioritizing fixes for known issues and continue to work toward full compliance.

Known limitations and alternatives
If you encounter content that appears to be inaccessible—e.g., you cannot navigate the site using only a keyboard, you can’t read a video caption, or an image lacks meaningful description—please contact us. We will provide an alternative format of the information you need, although simultaneous support may not always be available.

Feedback and contact information
We welcome your feedback on the accessibility of Optimize IT Services. If you encounter any barriers, please let us know by:

  • Email: info@optimizeit.online

  • Contact form on the website.
    When reporting an issue, please include the web page address, a description of the problem, and your preferred format for receiving the information.

Technical specifications
Accessibility of this website relies on:

  • HTML, CSS, and common web technologies.

  • Compatibility with current and prior major browsers (e.g., Chrome, Edge, Firefox, Safari) and assistive technologies.

Enforcement procedure
If you are not satisfied with our response to your accessibility feedback, you may contact the following: [Insert relevant regulatory body or internal escalation email if applicable].

Date of next review
We will review this accessibility statement at least annually and update it as needed.

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